Once yer back in the room… to zoom or not to zoom? (A meditation on hybridity)

My sabbatical ended in December, friends, and I’m back in full swing as term throttles toward Reading Week. (Don’t mention it: I might start twitching inadvertently and my brain may start leaking out of my ears.)

It’s been a hard re-entry, not helped by The Beer Virus Inc, as Kelsey and I call Corona, Omicron edition. At my school we did January on Zoom, after having term delayed by a week; as of last Monday we were back to live in person, trussed up in hard-shell N95 masks that make us profs look like we’re getting ready to remediate some asbestos in an abandoned factory. My face itches every time I put it on, and my ears ache after an hour. During breaks for group discussion I run into the hallway to yank it down and take five good, deep breaths.

And yet, OF COURSE it’s wonderful to be back in the classroom.

This woman could be me. Except she is saving your life, and all I can do is teach you Shakespeare. (Her name is Erica Parziale, and she’s an emergency management intern at Tufts Medical Center.)

Almost as soon as we returned to in person teaching, I began to field student requests to attend class on Zoom. I was prepared for this; I knew we might have to pivot back and forth depending on public health advice, so I set up a regular Zoom room for each of my classes just in case. I told students up front that if they fell ill or needed to isolate, but felt well enough to come to class, Zoom was always an option. They just had to let me know in advance.

That was back in November, when teaching was still a theoretical on the post-holiday horizon. While I was planning my classes and toggling between light prep, research projects, and dog walks, it hadn’t occurred to me that more than one or at most two students in any given week might need the Zoom option. It certainly hadn’t occurred to me that anyone might prefer it! But teaching is a game of shifting circumstances, and as term pressures bear down I’m finding that for a range of reasons – COVID exposures; COVID illness; unexpected family travel; pressing deadlines; STUFF – students are increasingly interested in the Zoom option.

At first I figured: well, I can, and I said I would, so why shouldn’t I? This was my attitude last week, in fact, when a snowstorm in Southern Ontario meant it was a gamble for me to try to get on the highway, and the only amenable trains had been inconveniently canceled for February. I quickly decided both of my Thursday classes would be on Zoom, but I confess I felt some guilt in making the call. I imagined my students would be bummed to pivot back to online after just one class, even if it was only for one day. That guilt made me even more committed to making Zoom an option for any one of us in class when we decided, for ourselves, that such was the best or safest call.

Guilt aside, I was surprised to hear another (and very compelling) perspective when I found myself that same snowy Thursday in a meeting with two colleagues I know well from other universities. Our pre-meeting chat turned to hybrid options in the classroom; both noted that they were opposed to teachers like me making Zoom an option when my university has been clear that instructors are not expected to teach in a hybrid way.

It’s not equitable, they argued; sure, you can do it, but that might mean students figure it’s easy, or expected, and then when an instructor with fewer resources or less ease with technology refuses to allow Zoom-ins, they might appear churlish in comparison. Both of my colleagues are senior administrators, and both added that this kind of dispute over equity in the COVID academy has been blighting their workdays and creating headaches across their campuses.

My gosh are there ever a lot of hybrid learning graphics about! This one featured a decent selection of different-looking humans, plus a cat and a cactus. I mean come on.

Fretful and chastened, I made sure to let both of my classes know that day that I appreciated their accommodation for my safety in the snow, and that while Zoom was an option we were privileged to enjoy, that was largely because of the resources available in our high-tech classroom this term. I tried to make this resource piece clear: I reminded the students that our university wasn’t giving me, or any teacher, any extra tools or support to make hybrid happen, so we can’t just expect everyone wants, or is able, to do it. We got lucky: that’s all.

At the same time, I decided to start asking others – peers and students alike – about their attitude toward the hybridity question. On the weekend another friend who is a senior administrator at a university near my home came for a doggie visit. She reflected on how much she wishes she could mandate hybrid models; it’s good for everyone, she argued. (At both of our universities, our strong and very much appreciated faculty unions have nixed any such mandate, for equity reasons.) We talked about how we both understand the labour challenges involved, but she noted that her own colleagues are full of good will and trying to make it work for students confined to their homes as much as possible. I reflected on the fact that it’s not really that hard to get students Zoomed in, especially if one’s classroom has a couple of screens, a rack computer, and at least one clever techie in the ranks.

Speaking with her, I felt vindicated in my choice to give my students the hybrid option.

And then Tuesday rolled around.

In one of my classes, this term I’m co-teaching with a professor of Psychology, and her community psych students are learning alongside the gang in my class on performance studies and applied theatre. On Tuesdays we hold joint sessions in her (less high-tech but bigger) classroom; this Tuesday, when our research fellow Stephanie and I arrived, students started to pop into the Zoom room in what felt like unexpectedly high numbers. Stephanie was left fielding the virtual gang AND the virtual speaker, trying to figure out on the fly how to put live and virtual students into the same breakout groups, and also managing problems with sound while fielding private queries in the chat.

I didn’t ask Stephanie, but I’m guessing she would have been into this as an option.

When we debriefed about Stephanie’s experience later, the hidden labour of the hybrid option hit me full in the face. She described feeling overwhelmed, unprepared, surprised and disheartened. She also let us know that at least one student had ended up stranded in Zoom no-person’s land, frustrated and without a group to talk to. I realized then that the live bodies on one side of the room and the black squares on the screen clearly heralded their own inequity, too, and normalizing that inequity might be a big mistake.

Week nine feelings, I’m guessing.

If this is week five, what happens in week nine, when the poop is hitting the thingy, term paper-wise, students are cramming or all-nighter-ing and struggling to get to class on time, and they just decide instead to pull the Zoom trigger? Sure, maybe lots won’t, but maybe they will. Would I have abused the Zoom option in, say, third year of my undergrad? You bet your life I would have done.

The horses have left the stable for me on this one, this year; I don’t feel comfortable withdrawing an offer I’ve made to either of my classes in good faith, however negligent I may have been in thinking the whole thing through beforehand. But I think some good learning may yet come from this.

In our team debrief this morning, my Psych colleague Leora, Stephanie and I decided that we’d continue to permit Zoom attendance in our Tuesday classes but only if students got in touch with their fellow group project members ahead of time and arranged for one of those members to bring them into the room on video. To save our emotional energy and reduce our ever-increasing mental load, we’re going to be frank with them: we’re always happy to have you, but if you want to attend virtually, you’re still going to have to do the work of getting yourself to class, and on time.

Friends, I’d be SO keen to hear how this situation is playing out at your institutions. Are you being asked to permit hybrid learning? Are you forbidden, and if so why? How are your faculty unions handling the workload-creep challenge that two years of online learning has created? Please do share in the comments.

What We’re Taking With Us Part III: Concession and Absorbing Crisis (#ACsurvivalguide)

Dear Kim,

In your last post you wrote about resource sharing as one of the things you wanted to take with you into the post-COVID world.

That world that seems ominously far away as we dive into the third wave in Canada, but I am, nevertheless, picking up on the “carrying with us” thread. This is because I am both optimistic that the pandemic still has a horizon and also because the topic I want to explore here has been on my mind all week: concession.

In academia, “concession” is one of the many formal words (like “accommodation”) used to describe policies and practices that allow students to postpone and/or make-up, redo, or otherwise account for missed classes, assignments, or exams. While concession can apply to predictable absences or missed work (as a result of ordinary things like religious observances or work obligations), it often comes up in relation to crisis.

Thanks to the pandemic, the last year has been an extended exercise in crisis.

In my teaching, I’ve noticed two important things about our year in crisis:

1. All students (and teachers and administrators), even those who are excelling, are living in the middle of widespread societal crisis, whether we realize this moment-to-moment or not; and

2. As a result of #1, I’ve had ample opportunity to engage with concession policies at my university.

This engagement has helped me reframe my conceptualization of concession.

A new approach to an old problem.

In the spring 2020, the spread of COVID-19 resulted in the shutdown of in-person learning at many colleges and universities. A few students had the capacity and means to adjust to the changes: low care responsibilities, stable income and shelter, access to private work space, up-to-date technology, a sturdy WiFi connection. Most students did not, and barriers ranged from childcare and interpersonal responsibilities to technological issues to health and wellness challenges.

As a result of the sudden change, most institutions agreed that online learning in Spring 2021 was a crisis and enacted institution-wide policies such as pass fail options.

Then, in fall 2020, the state of crisis got a bit fuzzy. Colleges and universities acknowledged that virtual and hybrid learning models were not “business as usual” but most reverted to “normal” or near normal evaluation policies. Pass fail options were limited or restricted.

The institutional buffer was gone, but the barriers and challenges remained. By October, 2020 my inbox was filled with concession requests. There were so many, in fact, that they were hard to organize.

I didn’t feel good about only granting concession to the students asking. Certainly, students rarely turn down deadline extensions. But, when over half the class is sending panicked emails requesting them, that signals a larger problem.

So, I took a more global approach: I extended deadlines, shortened assignments, and created alternate options for all the students in a class. I won’t lie, however. I hesitated before each change, because every single adjustment involved additional labour for me. I forged forward anyway, however, because while my fall semester was busy, I was low on care responsibilities and feeling healthy and well. I knew I could take on the work.

This was not true for all of my colleagues and friends. They had to make different decisions.

This helped me identify one of the core facets of concession: the capacity to absorb labour.

Like a sponge, concession is all about absorbing the effects of a mess.

Beyond questions of definition (what constitutes a crisis), concession creates work for people. Sometimes, it creates work for a lot of people: the student who has to send emails and arrange meetings; the instructor who has to decide next steps; the administrator who has to communicate with both the student and the professor.

Who is willing and able to absorb the work of crisis?

Asking this question encouraged me to create concession policies that were both fair and low-labour for everyone. One of my proudest moments of the fall was going to the chair of my department to discuss a course-wide concession, wherein students could opt out of the final assignment and still do well in the course (within limits).

My idea was approved. And you know what? No one “worked the system.” Everyone who used the “off-ramp” needed it, and it was significantly less work for both me and the students as compared to my usual concession processes.

I wouldn’t necessarily use this precise concession again, but I will absolutely carry the principle with me. Concession is not only a question of fairness and evaluation; it is also a question of absorbing the work that crisis creates.

What about you, Kim? Has the pandemic helped you reframe any parts of your thinking?

The Survey Results Are In!

Friends, welcome to September 2020, which I’m sure looks very different to any September you’ve previously encountered. Personally, I’m missing the joy of returning to a campus where the fall colours are beginning to emerge, even as the sun still shines and its heat still warms the grass (while the geese run rampant, pooping all over it!). I’m also missing seeing my students live; I’m teaching a “hybrid” class this term, but it’s not the same, not by a long shot.

Like this. it’s a whole thing. They even have their own Facebook page!

Luckily, as autumn roles in here in central Canada, some things are still shiny and new; this includes the results from our summer readership survey. Thank you to all who participated!

Kelsey and I have pored over the details, and are making tweaks accordingly. From now on, you can look forward to two monthly posts, one of which will be a “practical tips and ideas” post, and the second of which will be a longer, narrative think piece. (You’ve told us both of these kinds of posts are most appreciated by readers.) Occasionally, we may include interviews or other post formats, but we’ll try to stick broadly to this model so that you know what to expect in your inbox.

We also want to introduce as many, and as many diverse, new voices as possible: this means platforming people of different backgrounds, ages, career paths, abilities, and so on. Because we know that contributing to a site such as this one is a commitment of time and energy, and because we know lots of folks are very overworked right now (especially folks who tick “diversity” slots at work…), we are aiming to make guest contributions as not-onerous, and as fun, as possible.

To that end, we are planning to curate “hot topic conversations” – perfect for the COVID moment, but massively useful for all the other teaching times, too. The plan: to convene roundtables on Zoom, record the discussion (with everyone’s permission, of course), and then share both the transcript and an audio-described video of the roundtable in this space. This format will allow us to gather and learn from a range of voices, but the time commitment will be manageable and the physical labour minimal. What’s more, we will gather “hot topics” (the themes of the panels) and potential panelists (to talk about those themes) separately, so that nobody feels they need to make themselves vulnerable around an issue they’d rather not discuss in public.

This is of course, like all our experiments over the past fourteen months, a work in progress, and to actualize it we need your help!

SO…

If you’d like to participate in a Zoom roundtable over a “hot teaching topic”, if you’d like to suggest a “hot teaching topic” for a roundtable, or if you’d like to contribute to the AC in another way, please let us know by heading to this link and filling out this VERY VERY VERY short form. (It’s really short.)

 

As well, if you indicated on our summer survey that you’d like to contribute to the AC in some way, we’d be very grateful if you’d click the link and complete the form too, so we know who you are!

Many thanks for your support of the AC, friends. We’re looking forward to growing in a healthy way and supporting you in turn through this very strange new school year.

With gratitude!

Kim + Kelsey

End of Term Evaluations & Student Feedback – Part I

This is the first part of a two-part post. As an end of term treat, next week will feature a roundtable post with more evaluation hacks from instructors across the teaching spectrum!

Alongside stacks of unmarked essays and the promise of candy cane flavoured lattes, the final weeks of November mean the end of classes. And, the end of classes mean it’s every instructor’s favourite time of year: it’s course evaluation time.

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As anyone in higher education knows, teaching evaluations have conventionally played a significant role in hiring, promotion, and tenure processes. Theoretically, they provide students the opportunity to report on their experiences with an instructor, giving institutions key information about what happens in courses across university campuses.

Practically, they are far murkier.

There is plenty of evidence (see: here, here, and here) that suggests that teaching evaluations are frequently inflected by biases and gender biases in particular. To boot, they are designed like standardized tests (often complete with institutional grey and blue colour schemes). And, frankly, the questions are usually, ahem, unhelpful in terms of actual pedagogical feedback.

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I find all of this annoying.

I’m currently a postdoctoral researcher and contract instructor, so whether I like it or not, evaluations matter for my career. At the same time, I’m at a point in my teaching where I genuinely want feedback. And, I really want feedback about things that course evaluations aren’t designed to gather, like assignment creation and the success or failure of specific activities.

So, last year, I decided to solicit end of term feedback from students in addition to their course evaluations. This isn’t super radical. I, and many other teachers, do mid-term check-ins. Nevertheless, I thought I’d share the process and list of questions as a resource.

These questions were for a small, seminar-based performance studies class. The class was comprised of upper year students and took place once a week for three hours.


  1. What reading did you enjoy the most/get the most out of this semester? Why?
  2. What reading from BEFORE reading break (so, Kelsey selected) did you enjoy the least/get the least out of this semester. Why?
  3. What worked for you about the co-facilitation project?
  4. Was the co-facilitation assignment a better or worse experience for you than a traditional individual or group presentation? Why?
  5. Was there an element of the co-facilitation project that hindered your leaning?
  6. Did the reading responses support your learning? Why or why not?
  7. Was there an in-class activity that you vividly remember? Which one? Why?
  8. Is there anything else you’d like to share with me?

On the final day of class, I paired my usual speech about course evaluations (they matter) with my introduction to this set of questions.

Wanting to give my students the same freedom to respond to these questions as their course evaluations, I also arranged for one of my students to collect the informal evaluations, put them in a sealed envelope, and to hand them off to a colleague to keep until after grades were submitted.

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When semester was over, I collected the envelope and was both pleased and surprised with the depth of feedback I received: the co-facilitation project was generally helpful for learning but also a bit complex on the ground; there was one too many historiography readings, and students took away unexpected nuggets from the class.

Most importantly, unlike my teaching evaluations, which are generally written about me, the feedback was written to me. This meant that it was phrased so that I could read it constructively, and in combination with my evaluations, the students’ insights offered a really helpful perspective for moving forward in my teaching practice.

 

 

A present + a favour

Friends,

It’s been seven weeks since my last post – what’s going on?

I think I’ve decided to take a small summer hiatus (and tell nobody, apparently).

I’ve been doing some challenging (and at times discombobulating) thinking this summer, about where I am at personally and professionally and about what I’d like the second half of my life (I’m about to turn 44, so let’s call it ballpark) and career (ditto) to look like.

That can take the mickey out of you, that kind of exhausting reflection.

I’ll be back in the saddle soon: I’ve got some thoughts I’d like to put down about what it means to become “senior” in your field, as a woman and as a teacher (something else that has dawned on me this summer OMFG), and I’m also eager to reflect on my (in-progress, along with a number of my other stellar colleagues) process of decolonizing my Theatre Studies syllabi for this coming school year. What does “decolonizing” a syllabus mean? Please tune in soon to find out. (I’m working on it.)

Meanwhile, though, I have a present, for those of you missing the blog (and if you are missing my writing, goddess bless you and many, many thanks): please click here to read a recent post from elsewhere on WordPress about me getting back into another kind of saddle, as part of that summer project of self-reflection. (As a bonus, find some snaps from the post/the journey it chronicles below.)

But: I also have an important favour to ask you all.

If you typically visit my blog because you are notified on Twitter or Facebook, note that new rules kicking into effect on 1 August mean posts from The Activist Classroom will no longer automatically be directed from this site to FB.

I’m also planning on shutting down my Twitter account soon, in an effort to boycott a medium that is, to my mind, spreading increasing violence, hatred for democracy, and lack of faith in the hard and ethical work of many traditional media outlets and their (trained) reporters.

What does this mean FOR YOU? It means, if you aren’t already a “follower” of the blog ON WORDPRESS, I’d be grateful if you could click the “follow” button now.

That will ensure you’ll be notified directly by email whenever I post new material, and will allow you to bypass my forgetfulness when I (inevitably) forget to alert my FB friends to new writing. (If you decide you’d rather not, down the road, get these emails, of course you can unfollow anytime.)

Thanks in advance, friends. And very best late summer wishes to you all!

Kim